Male doctor with male patient

Insurance and Financial Assistance

We’ll Meet You Where You Are

Whatever your insurance or financial situation is, your health comes first at Prism Health North Texas. Whether you have no income, low income, or can’t pay, there are programs in place to offer the assistance you need, such as:

  • Self-Pay: Discount or payment plans that work best for you are available.
  • Ryan White Sliding Fee Scale: This offers you insurance premium assistance if you’re eligible based on current Federal Poverty Level income levels.
  • Behavioral Health Assistance: Any behavioral health care you receive is covered (if you are living with HIV) or insurance plans.
  • Other Options: A Health Insurance Premium & Out of Pocket Assistance program is available for individuals living with HIV.

Prism Health North Texas does not deny access to care based on a patient’s ability to pay. If you would like to see the PHNTX schedule of charges, please ask any PHNTX clinic or case management staff.


Insurance We Accept

We now accept all major insurances, including Medicare and Medicaid!  If you have questions or need more information about insurance, please call (214) 521-5191 to speak with a dedicated Insurance Verification Specialist.

The Billing number for patient inquiries is 972-807-8060.