Privacy Policy

Privacy is of the utmost importance to our clients and our agency. We make every effort to ensure that confidentiality is maintained and that we ask only for information from our clients that is absolutely necessary. Information is shared with other service providers only with the clients’ written permission.

Safeguarding the privacy of our patients and clients is one of our highest priorities. To that end, we use strict security measures to protect the privacy of the information we collect. The information provided by you will not be disclosed to anyone without your consent. We may share aggregated statistical information in a secure and responsible manner. We will never provide your personal information to outside agencies without your consent.

Prism Health North Texas, Inc. has trained Certified Application Counselors (CAC) who have been trained by the Centers for Medicare and Medicaid Services (CMS) who will:

  • Inform you and/or your authorized representative about the full range of Marketplace health coverage options and insurance affordability programs for which you may be eligible;
  • Help you complete your application for health coverage in a Qualified Health Plan (QHP) through the Marketplace and for insurance affordability programs;
  • Help you enroll in a QHP or in an insurance affordability program.

Prism Health North Texas, Inc. maintains the legal authority to collect Personally Identifiable Information (PII) after obtaining informed consent. The purpose of the collection of this information is to better inform you of your health coverage options and potential savings available through the Marketplace. Providing your PII is completely voluntary and you have a right to withdraw this consent at any time. If you choose not to provide the information, the CAC may not be able to assist you with your Marketplace application.

View the details of our Privacy Policy.