Understanding Your Costs

Building Equitable Healthcare for All Texans

Prism Health North Texas believes every individual has the right to accessible health care and the opportunity to attain their highest level of health. Whether a patient has a low income, is uninsured, or is underinsured, there are programs available to make health care more affordable.

We accept most major health insurance plans, including Medicaid and Medicare. We can also help you enroll in health insurance plans through the Affordable Care Act marketplace.

Financial Navigators are on hand to help guide you through the sliding payment fee rates, payment plans, and available programs. We are happy to discuss your options for meeting your financial responsibilities, and we will not refuse care based on your inability to pay.

Accepted Health Insurance Plans

We accept a wide range of health insurance plans for medical and dental services, including Medicaid and Medicare.

For more information or specific questions, contact a Financial Navigator at 214-910-5065.

What If I Don’t Have Health Insurance?

You may be eligible for one of our Assistance Programs:

• Grant and/or government-funded assistance programs: You may be eligible for these programs to help lower the cost of your health care. For patients living with HIV, you may also be eligible for the Ryan White Program.
• Sliding fee rates: Based on your household income and size, you may qualify for lower-cost care.
• Flexible payment plans: Ask about our flexible payment options designed to fit your budget.

At every health center, Financial Navigators are available to assist you in navigating the best option(s) for you. Make an appointment today with one of our Financial Navigators by:

• Inquiring in person at the reception desk
• Calling 214-910-5065

Billing, Claims, and Payments

For all billing and claims inquiries or to make a payment, please call 214-736-0581.